Legal
Privacy Policy
This privacy policy explains how Boxes Etc… collects, uses and protects your personal data. It applies to our website and to our dealings with customers and enquirers.
1. Who We Are
Boxes Etc… is the data controller responsible for the personal data described in this policy.
Company name: Boxes Etc…
Company registration number: 14700845
Registered address: The Hayloft, Blackenhall Park, Bar Lane, Barton Under Needwood, Staffordshire, DE13 8AJ
Email: sales@boxes-etc.co.uk
Telephone: 01283 713 246
2. What Data We Collect
We collect information you provide directly, such as your name, company name, email address, telephone number, and the details of your enquiry or order.
We also collect limited technical information automatically when you use our website, such as cookie data and anonymised analytics about how the site is used.
3. How We Collect Your Data
We collect data directly from you when you complete a form on our website, email us, call us, or meet with us in person.
We collect technical data automatically through cookies and analytics tools when you browse the site.
4. How We Use Your Data
We use your personal data to respond to your enquiries and provide quotations, to fulfil and manage orders, to maintain our business relationship with you, and to comply with our legal and accounting obligations.
Our lawful bases for processing are: taking steps at your request before entering into a contract; performance of a contract; our legitimate interests in running and improving our business; and compliance with legal obligations.
5. Sharing Your Data
We do not sell your personal data. We share it only with trusted service providers who help us operate our business — such as couriers, payment processors and IT providers — and only to the extent necessary, under appropriate confidentiality and data protection terms.
We may also disclose data where required to do so by law.
6. Data Retention
We keep personal data only for as long as necessary for the purposes for which it was collected, including to satisfy any legal, accounting or reporting requirements. Order and accounting records are typically retained for a minimum of six years.
7. Your Rights
Under UK data protection law you have the right to access your personal data, to have inaccurate data corrected, to request erasure or restriction of processing, to object to processing, and to data portability.
To exercise any of these rights, email us at sales@boxes-etc.co.uk and we will respond within the timeframes required by law.
8. Cookies
Our website uses cookies to make the site work and to understand how it is used. You can manage your cookie preferences through the cookie banner shown on your first visit, or through your browser settings.
9. Data Security
We use appropriate technical and organisational measures to protect personal data against unauthorised access, loss or misuse. While no system is completely secure, we take reasonable steps to keep your information safe.
10. International Transfers
Your personal data is primarily stored and processed in the UK. Where any data is transferred outside the UK, we ensure appropriate safeguards are in place in line with UK data protection law.
11. Changes to This Policy
We may update this privacy policy from time to time. The version published on this page is the version in force, and we will update the date below when changes are made.
12. Contact & Complaints
If you have any questions about this policy or how we handle your data, contact us at sales@boxes-etc.co.uk or on 01283 713 246.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection, at ico.org.uk.
Last updated: June 2026